SHIPPING POLICY

Thank you for shopping with Chrono & Co M. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Order Processing

Orders are prepared and processed within 1 to 7 business days after payment has been successfully confirmed.

Orders are not normally processed or shipped on weekends or public holidays.

During periods of increased order volume, promotional campaigns, or seasonal demand, processing may require additional time.

Estimated Shipping Times

Delivery estimates vary depending on the destination, shipping service, customs procedures, and carrier operations.

Estimated delivery times are:

• United States: 7–15 business days

• Canada: 7–18 business days

• Europe: 7–15 business days

• Australia and New Zealand: 7–18 business days

• Other international destinations: 10–25 business days

These delivery periods are estimates only and cannot be guaranteed.

The estimated shipping period begins after the order has been processed and handed over to the shipping carrier.

Shipping Costs

Shipping fees are calculated during checkout according to the delivery destination and the shipping method selected.

Chrono & Co M may occasionally offer free shipping or discounted shipping promotions. Any applicable promotion will be displayed on the website or during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing the available tracking information.

Depending on the carrier, tracking details may require a few business days to become active or display the first update.

Customers should allow additional time for the carrier’s tracking system to register and update the shipment.

Shipping Delays

Chrono & Co M is not responsible for shipping or delivery delays caused by circumstances outside our reasonable control.

These circumstances may include:

• Customs inspections or clearance procedures;

• Weather conditions;

• Carrier delays;

• Transportation disruptions;

• Public holidays;

• Government restrictions;

• Incorrect shipping information;

• Other unforeseen events.

We will make reasonable efforts to assist customers with available tracking information, but final delivery operations are controlled by the shipping carrier.

Incorrect or Incomplete Addresses

Customers are responsible for entering complete and accurate shipping information when placing an order.

If an address appears incomplete or incorrect, we may contact the customer to request clarification. This may delay order processing or shipment.

Chrono & Co M is not responsible for delivery problems caused by incorrect, incomplete, or outdated address information provided by the customer.

If a package is returned because of an address error, failed delivery attempt, or inability to deliver, additional shipping charges may be required before the order can be shipped again.

Lost or Stolen Packages

Chrono & Co M is not responsible for packages that the shipping carrier has officially confirmed as delivered but that are subsequently reported as missing or stolen.

Customers experiencing this situation should first contact the shipping carrier and check with household members, neighbors, reception areas, mailrooms, or other secure delivery locations.

We may provide available shipment details to assist with the carrier’s investigation.

Customs Fees and Import Duties

International shipments may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

These charges are determined by local authorities and are not included in the product price or shipping fee unless expressly stated during checkout.

The customer is responsible for paying any applicable customs duties, import taxes, or similar charges.

Chrono & Co M does not control these charges and cannot guarantee their amount or whether they will be applied.

Contact Us

For questions regarding shipping, tracking information, or order status, please contact us:

Chrono & Co M
Email: unnewehrniskala@gmail.com
Address: MIAMI, FL 33173 US